Box Office Information


General Inquiries & Group Sales

(412) 322-0800

Robin Schmeider

Patron Services Manager

412-322-1773, x 111



Monday to Friday:    9:00 a.m. – 4:30 p.m.

Performance Days:    Box Office open 3 hrs. before earliest performance

COVID-19 Safety Policy

VACCINATIONS ARE REQUIRED. Audiences will need to be fully vaccinated with the Moderna, Pfizer or Johnson & Johnson vaccine and must show proof of vaccination at their time of entry into Manchester Craftsmen’s Guild with their valid ticket.

“Fully vaccinated” means on the day of the performance date as shown on the valid ticket, an audience member is:

  • at least 14 days after their second dose of the Moderna or Pfizer vaccine, or

  • at least 14 days after their single dose of the Johnson & Johnson vaccine.


Proof of vaccination must come directly from the healthcare provider that performed the vaccination.


Guests may display proof on a smartphone or present a physical copy. Digital Vaccination Passport Apps are also acceptable.

The only exceptions are:

  • guests under the age of 12, who must be accompanied by an adult who meets our venue’s vaccination requirements; or

  • guests who need reasonable accommodations due to a medical exception or a sincerely held religious belief

For guests who are not able to be vaccinated for one of the reasons listed above, they must provide proof of one of the following instead of evidence of vaccination:

  • negative COVID-19 antigen test taken within 24 hours of the performance start time, or

  • negative COVID-19 PCR test taken within 72 hours of the performance start time.

Masks are also required for all indoor events in addition to proof of vaccine or negative test throughout the entirety of the event. Mask requirements will remain in place whenever the CDC has determined community spread of COVID-19 is either “substantial” or “high.”


For the 2021-2022 concert season, as a benefit to subscribing, if you are – for any reason – uncomfortable coming to the MCG music hall for the in-person concert, you can exchange your tickets for a private link to watch the live performance from the comfort of home, offering you a safe alternative for engagement.

Seating Chart